- Quick’s services have done more than save time over the course of the last 20 years. We’ve had the unique opportunity to help save lives, have a hand in bringing important drugs and medicine to market, deliver back up data to businesses in times of disaster and so much more. Here is just a sampling of the recent deliveries we’ve made, and the role we’ve been honored to play in the lives of others.
Sterling Courier’s V.I.P. Treatment...
Typically, Lear jets are the conveyance of choice for the rich and famous.
Sterling Courier Systems’ David Leake and Quick’s Dan Rourke were able to put one of these luxury liners to use for a different sort of V.I.P., a very important pancreas. Called upon to move the vital organ from Central Maine Medical Center to the University of Minneapolis Hospital, Leake and Rourke had just hours to make the move.
Unlike many other organs for transplant, a human pancreas is only viable for a very short time, ruling out the option of using commercial aircraft. Working quickly to secure a Lear jet already on the runway in Nova Scotia, Leake and Rourke were able to divert the plane to Portland, Maine, arrange new customs clearance for the international flight, and then direct it to Minnesota where it was met by an ambulance that raced the pancreas to the hospital. The whole trip was completed in just about four hours.
Courtside Service...
When the world’s largest athletic footwear manufacturer says one of their athletes needs a new pair of shoes, don’t ask questions, just do it.
Such was the case at the Australian Open this year, where Nike-sponsored tennis pro Tommy Haas was set to play in the semi-finals and needed a new pair of athletic footwear.
With no time to deliver the shoes to the hotel where athletes and Nike staffers were staying, Quick’s JFK Operations Staff jumped back into action to find a contact directly at the tennis center in Melbourne.
Juggling cell phones, over 8,000 miles of air-and-ground travel and a sixteen hour time zone shift, Quick was able to ace the delivery, bringing the footwear to the court in time for the match.
Moving Global Markets...
Technology is magical when it works. When one component fails, however, the ripple effects can be disastrous.
Imagine how the world’s largest manufacturer of telecommunications equipment felt when it found a faulty switch in the system that powers the Chicago Mercantile Exchange, and then realized that identical switches throughout the U.S. and Europe could potentially have the same defect.
Unwilling to risk the failure of dozens of financial networks worldwide, the company called on Quick to deliver the replacement parts. Receiving the new hardware at 4:00 PM on a Friday afternoon, it was Quick’s mandate to have 22 U.S. and 3 European locations up and running before markets reopened on Monday. By 6:00 PM, five Lear jets were fueled and ready to fly to destinations throughout the U.S.
To solve the European dilemma, Quick’s operations team placed an employee onto the evening’s last flight to London. The courier then boarded flights to Paris and Frankfurt, completing all three deliveries by Saturday evening.
